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ARTEVO offers a 30-day refund on any product.

• If you’d like to return an item, simply email returns@artevo.nz and we'll provide your Return Reference and the return address. 
• Items must be returned in their original condition and packaging within 30 days of delivery.
• Return shipping costs are the customer's responsibility, except where we made an error or products are damaged on arrival or faulty.
• Refunds are issued to the original purchaser's credit card. 
• Gift-wrap fees and original shipping costs are non-refundable, except where required under the New Zealand Consumer Guarantees Act..